The Robocall Task Force Strikes Again! Attorney General Bonta Launches Operation Robocall Roundup

Continues waging campaign to protect Californians, Americans, from annoying, financially ruinous robocalls

OAKLAND — California Attorney General Bonta today announced launching Operation Robocall Roundup, a multistate, bipartisan effort by the Anti-Robocall Litigation Task Force to crack down on robocalls around the country. As part of the operation, Attorney General Bonta joins a coalition of 51 attorneys general in sending warning letters to 37 voice service providers, demanding they immediately take action to stop illegal robocalls from being routed through their networks.  

“Robocalls are annoying, can facilitate scams that result in real financial losses for Californians, and can unintentionally cut people off from communication from their loved ones for fear of robocalls. This is a nationwide problem, and we need nationwide solutions,” said Attorney General Bonta. “I am proud to steadfastly continue in this national, bipartisan effort to protect consumers from unwanted robocalls by launching Operation Robocall Roundup. My office is committed to protecting Californians from the risk of financial harm by going after companies who enable illegal robocalls on their telecom networks.” 

The providers targeted in today’s operation have failed to comply with Federal Communications Commission (FCC) rules about responding to government traceback requests, failed to register in the FCC’s Robocall Mitigation Database, or have not filed a plan that describes how they will reduce illegal robocalls on their network. By disregarding rules meant to protect consumers, these companies have allowed robocalls onto their phone networks and have then passed these calls on to other downstream providers until they reach the phones of Californians. The Task Force will also send these letters to over 99 downstream providers that accept call traffic from the 37 companies, so that they understand they’re doing business with companies that are not willing to follow the rules.

Additionally, the FCC is taking a close look at several of these companies and announced its removal of seven of these providers from the Robocall Mitigation Database, which means that other providers will no longer be allowed to accept and route any calls from their networks.   

The voice service providers receiving warning letters as part of Operation Robocall Roundup include:  

1. Advantage Investors LLC 
2. Alpha Stream 
3. Ananya Traders LLC 
4. Ariyan Khan 
5. BBT Voice Private Limited 
6. Belthrough 
7. BPO VoIP 
8. Collection 3 LLC 
9. Communications and Telephone Systems Co. 
10. Dial Vista Corp. 
11. DigitalOcean, LLC 
12. Dtel Network LLC 
13. End Zone Financial Services 
14. EON Telecom Inc. 
15. Family Communication Inc. 
16. Fiber Flux VOIP 
17. First Tele Communications Inc. 
18. Flow VOIP LLC 
19. Globe Tech Solutions 
20. Higher Response Marketing, Inc. 
21. HK KwaiFong Group Limited 
22. Infinity SIP LLC 
23. Lexico Telecom LTD / Lextel LTD 
24. Mexico IP Phones LLC 
25. Nexusphere VOIP LLC 
26. Pleedex LLC 
27. Quantum Link VOIP LLC 
28. Ringnition 
29. SK Teleco LLC 
30. SkyPulse VOIP 
31. Stacy Newsome LNCC LCC 
32. Telnextrix LLC 
33. Terra Voip 
34. TheVisionConnect 
35. Tiera Enterprises LLC 
36. Voip Torque 
37.  Whisl Telecom, LLC / Telconus / Telcon US / Telcon Voice 

The Anti-Robocall Multistate Litigation Task Force of 51 bipartisan attorneys general investigates and takes legal action against those responsible for routing significant volumes of illegal robocall traffic into and across the United States.

Attorney General Bonta is committed to enforcing consumer protections in the state of California and speaking out for consumer protections nationwide, including working to a stop to illegal robocalls. In April, Attorney General Bonta put nine companies on notice for submitting illegal robocall traffic. And in March, he submitted an amicus brief in support of a FCC rule which would have limited unwanted robocalls and robotexts by closing a loophole that bad-acting lead generators try to use to trick a consumer into “consenting” to calls from potentially thousands of companies.

As part of the effort to combat illegal robocall traffic Attorney General Bonta has: 

• Sent warning letters to four telecom companies for transmitting suspected illegal robocall traffic on their networks — including robocalls that impersonated government officials or involved scams.
• Submitted a comment letter to the FCC in support of its proposed rules to protect consumers by increasing the effectiveness of the FCC’s Robocall Mitigation Database.
• Sent a warning letter to a telecom company responsible for transmitting suspected illegal robocall traffic, including robocalls that impersonated government officials. 
• Sent a warning letter to a company that allegedly sent New Hampshire residents scam election robocalls during the New Hampshire primary election. 
• Filed a comment letter to the FCC related to the potential impact of emerging artificial intelligence (AI) technology on efforts to protect consumers from illegal robocalls or robotexts. 

Additionally, the California Department of Justice is involved in ongoing litigation against Avid Telecom for allegedly initiating and facilitating billions of unlawful robocalls that included Social Security Administration scams, Medicare scams, and employment scams. 

Copies of the letters can be found here.